A BRAND YOU CAN TRUST

We understand customers want a seemless experience whether they are purchasing or returning an item thats why we have one of the best customer services and easy returns policies.

Returns Policy

Return address

Fulfilment Crowd

Matrix Park

Western Ave

Chorley

PR7 7NB

WHAT IS YOUR RETURNS POLICY? (UK)

If something is not quite right you’ve got 14 days to send back your items. All we ask is that items are in an unused, unaltered condition and returned with their tags and packaging.  To find out how to return, please follow the steps in the ‘How do I return my items?’ section below.

EXTENDED X-MAS RETURNS?

Shop worry-free this holiday season at Bénir Clo. Enjoy an extended return period for all purchases made between November 30th and December 24th 2023—now valid until January 5th. Hassle-free exchanges or returns with the original tags / receipt. Keep the festivities stress-free with Bénir Clo. Happy holidays! 🌟

HOW DO I RETURN MY ITEMS? (UK)

We have made returns easier than ever simply visit our returns portal ( benirclo.com/returnsportal ) and follow the easy steps to process your return stress free.

1.To start your return, head to our benirclo.com/returnsportal (you’ll need your order number and shipping address ).

2.Select what items you’d like to return and why. This helps us improve to make sure you love your purchase next time!  

3. place our returns form in the parcel which you will receive via email.

4.Done! Your parcel is now ready to be taken to your local post office.

You’ll need the following info to register your return: 

  • Order number (you can find this on your email )
  • E-mail address
  • Shipping address

 

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